Tuesday, May 7, 2013

Ask Matty Q&A for 5/1 (a little late)

Is there an actual street date for the TV Adam West Batman line and Batmobile? More then just the planned month?
Unlike movies or comic books, toy lines don't have a street date unless connected to a major film release. The Classic TV series line will be out over the course of the summer based on retailer aisle reset dates and other factors.  

Knowing when SDCC any date for the post SDCC item sales on Matty or an early access date- so I can take off work?
We will have this to announce soon. Ideally the first or second Monday of Aug. 
(These Dates have now been posted)

Any thoughts to a subscription for the Mini Masters with their production based on pre-orders?
We are also big fans of the mini masters but nothing to report quite yet!
(Now to debut at SDCC)

If you offer quarterly shipping for Subs as an option from the survey, will that affect customer service allocation for defective figures, to guarantee that in 3 months you can replace one?
Ideally no. We will allocate CS stock to take this into account. 

Where is Grayskull in the process. Is it in final design and will final contents be known before SDCC?
Ideally yes, but we are just too early to confirm.         

Friday, March 29, 2013

Ask Matty Q&A the Easter Edition


A little early due to the holiday weekend!!

No numbers, but is Strobo 2013 quantity the same or more/less then for TOD Sorceress from 2012.
He is around the same quota as TOD Sorceress.  
 
Will a production Castle Grayskull be ready to show at NYCC in the fall?
Yes, it should be
 
Is the TV Adam West Batman line a one shot line, all core actors and then done, or planned to be an ongoing line with perhaps Bruce, Dick, Alfred figures?
You’ll have to wait and see what the future holds!
 
Will the SDCC items sold after the show be available via early access?
Yes
 
Are problems such as MOTU subscribers being charged for the map and Filmation orders having to be replaced due to a glitch- something that was a mistake by Digital River. While customer service has improved, these still occur.
 Yes, there will always be small issues that crop up and we will do our best to address and ideally resolve them as quickly as possible!