Monday, June 3, 2013

Ask Matty Q&A for June Part 1

How long was Spirit of Hordak in the works for, as we now know the white crossbow at NYTF was his.
Generally all figures have a 16 month to 2 year design cycle if that helps.
 
Will we see more MOTU surprise figures or is the red Hordak a one-shot offering?
You never know…
 
Many online sites have offered the Adam West Batman figures for pre-order. Do you track those pre-orders and have any sense on how this upcoming line will do at retail?
What we can tell you is that based on the response from fans who have seen the figures in person, and from fan conversations on the message boards, it sounds like the fan community can’t wait to get these figures.  They will be on shelves soon!
 
Will the D23 Cars Dinoco RV set be offered for pre-sale on Mattycollector as in the past? Will non-attendees be able to order as well?
We will not be offering pre sales for anything but SDCC this year. 
 
Any idea what day the Matty panel at NYCC will be in October?
Nope. We are way to far off at this point to confirm anything for NYCC. 
 
         

Tuesday, May 7, 2013

Ask Matty Q&A for 5/1 (a little late)

Is there an actual street date for the TV Adam West Batman line and Batmobile? More then just the planned month?
Unlike movies or comic books, toy lines don't have a street date unless connected to a major film release. The Classic TV series line will be out over the course of the summer based on retailer aisle reset dates and other factors.  

Knowing when SDCC any date for the post SDCC item sales on Matty or an early access date- so I can take off work?
We will have this to announce soon. Ideally the first or second Monday of Aug. 
(These Dates have now been posted)

Any thoughts to a subscription for the Mini Masters with their production based on pre-orders?
We are also big fans of the mini masters but nothing to report quite yet!
(Now to debut at SDCC)

If you offer quarterly shipping for Subs as an option from the survey, will that affect customer service allocation for defective figures, to guarantee that in 3 months you can replace one?
Ideally no. We will allocate CS stock to take this into account. 

Where is Grayskull in the process. Is it in final design and will final contents be known before SDCC?
Ideally yes, but we are just too early to confirm.         

Friday, March 29, 2013

Ask Matty Q&A the Easter Edition


A little early due to the holiday weekend!!

No numbers, but is Strobo 2013 quantity the same or more/less then for TOD Sorceress from 2012.
He is around the same quota as TOD Sorceress.  
 
Will a production Castle Grayskull be ready to show at NYCC in the fall?
Yes, it should be
 
Is the TV Adam West Batman line a one shot line, all core actors and then done, or planned to be an ongoing line with perhaps Bruce, Dick, Alfred figures?
You’ll have to wait and see what the future holds!
 
Will the SDCC items sold after the show be available via early access?
Yes
 
Are problems such as MOTU subscribers being charged for the map and Filmation orders having to be replaced due to a glitch- something that was a mistake by Digital River. While customer service has improved, these still occur.
 Yes, there will always be small issues that crop up and we will do our best to address and ideally resolve them as quickly as possible!